Business Address

Perfect for Limited companies, Charities,
Freelancers and Sole Traders based in the UK
Use for clients, customers, suppliers and banks.

Setup in less than 15 minutes

Pay annually & get 2 months FREE!

Buy your Business Address with one of these 3 options ...

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Post Scanning

Location: Sussex

  • Your mail is scanned direct to you.
  • Scan via email or online dashboard.
  • No scanning fees.
  • Mail shredded after scan - no additional fees
  • Private & Confidential Service
  • Prevent unwanted visitors
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Post Forwarding

Location: Sussex

  • Post forwarded to your chosen address
  • Charged at Royal Mail rates
  • Mail can be sent daily, weekly or monthly
  • Private & Confidential Service
  • Prevent unwanted visitors
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Post Plus

Location: Sussex

  • Mail scanned and posted
  • Mail scanned to email or dashboard
  • Mail can be shredded or posted
  • Mail forwarded daily, weekly or monthly
  • Private & Confidential Service
  • Prevent unwanted visitors

8 Key Benefits For Our Business Address

1

No need to pay rent for expensive office space and save costs on buying office equipment and paying for utilities.

2

Professional Image and create the right impression for your customers and clients.

3

Work from home but display a real address on your website and stationery.

4

Private and Confidential Service - we never disclose your personal details to anyone without the appropriate legal authority.

5

Business Address includes all your business mail. So official mail, business mail, bank mail, customer and supplier mail.

6

Address can be used at Companies House and HMRC as your official legal address.

7

Prevent unwanted visitors or customers coming to your home address.

8

Sussex Address - Letters can be signed for and we will scan them to you the same day.

Sign Up Today

Online Application, quick approval - start today

I Support Business

Business Address Top 12 Features

1. Your own business address.

2. Privacy – so you don’t have to use your residential address for your business.

3. Professional image.

4. For everyday business mail.

5. Saving you the cost of renting actual office space.

6. Prevent unwanted visitors.

7. Online Dedicated Secure Account.

8. Packages can be only be received at Sussex Address.

9. Mail Scanning Service also available at checkout.

10. Mail can be posted daily, weekly or monthly.

11. We will remove any obvious junk mail.

12. Local Virtual Office Numbers also available.

Virtual Office Sign Up In 4 Easy Steps

1

Select a business or personal package, mail forwarding options and the length of the service term - Monthly or Annual.

Proceed to checkout

2

Register an account and start your application by providing your company and/or personal details, you can also add additional services.

Payment Processed - by Direct Debit or Card

3

Add Directors/People and Upload ID. We recommend having all your ID ready before you apply. Confirm mail forwarding details.

Submit for Approval

4

We carry out online verification checks on everyone’s details in your application.

If all ID checks are OK you are approved.

I Support Business

Choose How We Forward Your Business Mail

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Post Scanning

Free Scans
Scan only option applies to UK based owner companies only

There are no additional costs to you - it is included in the monthly or annual fee.

Mail received at the virtual office, is scanned and uploaded into your personal online account.

From the dashboard you can download, print it, or you can also choose to delete it.

If you have also requested it to be emailed - we can email it to 2 seperate email addresses - in pdf format.

All mail is then securely shredded - No mail is forwarded by post.

There are some restrictions - please check the terms and conditions so you are aware.

After 6 months scans will automatically be deleted from your account.

If you cancel the service, any mail held in your dashboard will be deleted due to data protection.

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Post Forwarding

All mail forwarded by post to your chosen forwarding address

We ask you to provide us with Proof of Address for your mail forwarding address - usually this is your home address.

We are really flexible with how your mail can be posted - you get to choose if you want it daily, weekly or monthly.

You can also choose to have it sent by 1st or 2nd class.

We request an initial £20 deposit that will enable us to forward your post - we charge the deposit account the cost of Royal Mail stamp.

If you decide to change your mind during your time with us, you can notify us via the online dashboard.

The £20 deposit usually lasts a year but if you have frequent mail and larger heavier items this deposit may be depleted quicker and you will be notified to top up your deposit account. This is easily done in your online dashboard.

If we receive returned mail from the mail forwarding address on file, we will hold all mail until a new forwarding address and ID is provided.

If you cancel the virtual office business address service, any mail received after your renewal date will be returned to sender.

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Post+

Our Post Plus service combines the post scanning and post forwarding service.

You will receive a copy of the mail via upload or directly into your email inbox.

You can at that point ask us to shred the item if you are happy just to receive an electronic copy. 

If you want it forwarded you can have it sent as frequently and by whatever mail class you choose.

The cost of scanning your mail is included in the monthly or annual price, however we will ask for an initial £20 mailing deposit upon sign up.

The deposit may be to be topped up via the online dashboard if it the total gets below £5. 

After 6 months scans will automatically be deleted from your account.

Upon cancelling the virtual office any scans and mail held in the online account or at our offices will be deleted or returned to sender. 

I Support Business

Why choose I-Support for your virtual office solutions?

In Business over 10 years

We were established in 2011, and been offering mailing address and virtual office services to thousands of companies and individuals over the years.

Value for Money

From the start we have always aimed to provide our customers with a low cost solution without cutting corners and offer quality service.

Great Customer Service

We pride ourselves on having great customer service, being available to clients by phone, livechat or email during office hours. Check out our Google and Trustpilot reviews.

I Support Business

What is a Business Address?

The Business address is the location that your company uses for trading, so it can be your home address, business units or warehouse. This is the address that you would normally display to customers and suppliers, and all your correspondence is sent to this address. The business address is the best choice for sole traders.

The business address is different to the registered office address, which is for limited companies, but with our virtual office business address you can use the address for the registered office address and for your company directors, as a service address.

Our business address can therefore be your registered office address, service address and your day to day business address for all your correspondence.

We like to look on it, as an All Mail Package - as all your mail can be received at the address. So you dont have to manage mutiple address and locations across customers. suppliers, manufacturers and banks.

The business address provides you with the professional image, meets your legal requirements, and provides all the business owners with a level of privacy from displaying any home addresses. Plus, we handle all your mail, delivering the mail in the format you need.

Why Use a Business Address Service?

Start-Ups

When you are starting up, we can provide a business address without the usual high costs of renting office space and also protecting your personal home address from being used online. This provides a correspondence address for your customers and suppliers, this service is applies to all business types, size and structure.

Established Businesses

As well as growing your business, the business address can be used to downsize and remove all the additional costs of operating an office. With working from home, many businesses are realising that they don’t need any much office space or perhaps even a physical office. This means no rent/mortgage charges/rates or utility bills.

This is also a great option for a Charitable Incorporated Organisation that requires an address for use at the charity commission and with funders. As the organisation is not limited by guarantee at Companies House you will not require a registered office address.

Although you may hear the word virtual used with our services, it is still a real address that you can use for your business.

I Support Business

How does the business address work?

By applying for the business address package, you can use the address for all your day to day business dealings. It is a virtual office address for you to use with your customers, clients and suppliers.

You can use the address on your website and invoices, so that all your business mail comes into the one address.

You can choose to have your business mail scanned or posted - you can choose how it is sent and how often it is sent.

We have a FREE scan only option, the price of scanning your mail is included in your monthly or annual package. We are unable to forward any mail by post and after scanning all your mail is securely shredded to protect your data. 

For those clients that want their mail to be forwarded by post, we also request a £20 postage deposit that we use to forward your general business mail, official company mail from companies house and HMRC etc.  

If you require your mail in a hurry but also want to hard copy forwarded by post we would recommend the Post+ service, mail can be scanned and will be posted as requested - weekly, monthly, 1st class etc or if you dont want a particular document you can highligh SHRED in the online dashboard and we will dispose of it securely. 

We only charge you the Royal Mail stamp costs, however parcels/packages larger than a Royal Mail standard large letter incur a £2 handling fee. If any parcel requires us to arrange a courier this will incur a further fee.. Handling and packaging fees do apply if we have to consolidate packages into one package. 

If you expect packages and signed for items please choose the Sussex based address. The London office can only accept letters.

Please note that we do not accept applications from certain sectors/Industries, please check our terms and conditions.

​Limited Companies can also use the address as the Registered Office

For Companies House & HMRC Mail

Limited companies and limited liability partnerships (LLP's) in the UK are legally required to have a UK registered office. The Company Directors and/or a company secretary (if you have one) are responsible for establishing and maintaining it.

This is the formal and official address of the company but it does not have to be the place where the business trades.

Official Government Agencies such as Companies House and HMRC will always write to a companies official address.  The address must be genuine and able to accept mail on behalf of the company.

When an address is found to be ineffective Companies House may take action against the company. If a letter is sent to the registered address it should be accepted. Returned mail may cause Companies House to assume the address is ineffective.

Companies House and HMRC will send notices and reminders which are posted to companies to remind them of their statutory duties. This includes notices to file accounts, annual returns, and to submit tax returns. It is also the address at which legal notices are officially served.
 

Directors Service Address -
includes all Company Directors 

This service is ideal if you want to prevent your company Directors Home addresses being put onto various company credit check websites and on the Companies House register, which is available online. You may want to use your registered address, your accountants address etc. for your service address.

It is best to do this either during incorporating your company or as soon as you can after starting your business.
I Support Business

The virtual address can be used for all your day to day business mail

Rather than rent offices or use your own home address as a contact address for your customers, banks or suppliers, you can use our address.

This gives the impression you may be larger and more established than you may currently be, plus it protects your home address from becoming published on the internet or on your company stationery. 

Please note that the address can not be used to register company or personal vehicles, DVLA will usually reject such applications. Vehicle Registration letters will be returned to sender.

Business Address

By providing a UK mailing address/virtual office in Sussex and London it can help new start-ups and more established businesses to reduce their costs. So there are no additional expenditure on renting office space, especially in Central London, insurances and office furniture. We are aware of how difficult it can be to start up a business. For this reason, we have tried to make our virtual office services as simple as possible and as cost effective as we can. So you can concentrate on developing and building your business.

I-Support Business has a wide range of clients. From new start up limited companies, sole traders to individuals, many choose us because they are starting up, trying to reduce their overheads by moving out of existing offices and working from home. Or, they have been using other virtual office service providers and realised that we are cheaper and can provide the same if not a better level of customer service and mail forwarding options. We have clients that are local to our offices but many are also based throughout the UK and in fact all over the world, in about 46 countries at the last count.

We provide a flexible mail forwarding solution, from a basic registered office address to a complete business mailing solution. This enables companies to use our address for official government organisations and departments, like HMRC and Companies House, and also with banks, customers and suppliers.

Our flexible virtual office service also allows you to have your mail scanned or posted. The frequency of how often this occurs is totally in your control. We provide free forwarding of any official mail with our registered office address service. For London clients it is scanned and emailed and for our Sussex Clients, normally it is posted but if you would prefer it to be scanned, we can amend your account and we will also ensure that all your confidential information is shredded afterwards. You can also purchase a Directors Service Address with the registered office. All the Directors can use the address on the Companies House register. Our mail forwarding/virtual address services allows you to choose to have your mail sent daily, weekly or monthly. This will depend on the urgency of your mail and you can easily notify us if you wish to change how often your mail is forwarded.

Many business owners work from home, and a large number of internet retailers which utilise a fulfilment service do not require an office or workspace. By having an "office address" it can give your customers a more professional image. Plus an established address can increase confidence in your business product or service. In terms of privacy, you may not wish to publicise your home address online. Our Sussex & London mailing address service will ensure that you never have to use your, or any company directors, address on company stationery, website or online directories.
As a sole trader, you should apply for the Business Address Service. You are not a limited company and will be not be incorporated at Companies House, therefore you do not need to apply for any of our registered office services. The business address allows you to use the address for your clients, customers, banks and suppliers and on invoices, website and stationery. If you trading in goods and are using the address as a return address, we would recommend you use our Sussex address. This is the I-Support administrative address and therefore staff are available to sign for or receive your packages. If you have a lot of signed for letters, we would also recommend the Sussex address. The London address is solely for letters, no signed for packages or deliveries can be received. Do call us before you apply, if you have any questions.
Yes - Establishing a trademark etc. is part of your business mail, The IPO (Intellectual Property Office) can send out certificates with up to 50 pages, and as such, we would therefore recommend, if you need to use the address with the IPO, apply for the Business Address with the Post+ Forwarding Option
A sole trader does not need a registered office and as it is not a Limited Company, will not have any Directors. Therefore, this is not the best solution - you should choose the Business Address option. This is specifically for sole traders to use with their customer, suppliers and banks. If in the future you decide that your company wishes to become a limited company we can easily update your services to the All-Mail Package.

This is totally your decision, you can decide to have mail sent via post or scanned and emailed - or both.

When you sign up for the Business Address you will be initially asked how often you want your mail forwarded (daily, weekly, monthly) and whether you want it sent 1st or 2nd class. You can change this at any time, just contact us via email or phone to make the amendments. For example, if you are going away and want us to hold your mail for a few weeks, that is not a problem.
Complete our online application and upload the necessary identification into your online account. We carry out an online verification of the details that you provide.

Once the verification comes back positive we will then arrange approval for you to use our services. This usually is within an hour during office hours. On weekends and after hours it can take a bit longer but usually same day.

We recommend you have all the ID scanned ready to upload before you start to complete the application form.

We require ID for all directors that own 25%+ of the company. ID is also required for anyone of significant control, who may not be actual directors of the company.
You can use the address as a contact address for customers. suppliers or banks. The address can be displayed on your website, letterheads and emails, as well as any online directories. Please make sure you list the places the address is being used, if in the future you no longer need to use our services you will have to change the address.

By having the one address ensures that all your business mail is received in one place.
No, our address should not be used to register for VAT. When registering for VAT they ask you to provide your business address (place of supply), i.e. the address where you take orders, send invoices, send goods or provide services. This is so, should they wish to inspect your VAT accounts/books, HMRC know where they are kept. You will not be able to keep any accounts/financial books at our office, so the address should not be used for this purpose. If you are unsure please speak to a tax accountant for professional advice.
No one likes nasty surprises so we are upfront regarding our prices and we do not charge additional fees ontop of our advertised prices unless we feel that you are getting excessive amounts of mail for we have to arrange couriers, special deliveries etc.

We will always endeavour to contact you first.
Unfortunately, the address can NOT be used at HMRC for the Directors Personal Tax/Self Assessment. Please remember that your companies tax affairs are separate to the tax affairs of the Directors/sole traders or business owners. Self Assessment is for your own personal tax and nothing to do with the business. Please do not use the address as a contact address for your own tax at HMRC.
Awfully useful for mail forwarding. Does what it says on the tin with dependable service and delightful support when needed - thanks Jan!

Verified Purchase Tick Verified Purchase

I have just renewed for a Third year. Service is great, people are very nice and helpful, diverted post comes next day. I am really pleased I chose I-Support from the myriad of similar services.

Verified Purchase Tick Verified Purchase

Excellent price and efficient and friendly service. No need to say more.

Verified Purchase Tick Verified Purchase

We hope that the website contains everything you need to know, but if you are unsure or have a question, please do contact us.

If there is something you wish to discuss please either request a call back or if it is more urgent please do phone us and speak to one of our customer service advisers, who will be able to assist you.

Monday - Friday 9am - 5pm         
Local No's:
 +44 (0) 1323 48 45 42
 +44 (0) 207 06 07 08 2

Alternatively you can click on the live chat facility below.

If you want to leave us a message or have a specific question please complete the form below and we will get back to you as soon as we can.

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