
What is a registered office address?
The registered office address is the official address of a limited company in the UK.
The address is registered with Companies House, which is the UK Government Department that is responsible for maintaining the register of companies throughout the UK.
Our registered office services ensures that your personal details, such as home address, will be kept private.
We maintain your confidentiality at all times and provide your business customers and clients with a professional image.
It is important that your registered office address is kept up to date, as it is the official company address.
Any mail sent to the company and directors at the address will imply that the company has received the mail, which is why is it important that the address you choose is effective.

FREE SCAN OF ALL OFFICIAL MAIL
we will scan all your official mail from Companies House and HMRC for free and email them direct to your inbox or upload them to your online dashboard.
INCLUDES DIRECTORS SERVICE ADDRESS
Our Registererd office address price also includes the Directors Service address, so all your Directors can use it at Companies House to protect their residential address.
SIGN UP ONLINE TODAY IN 15 MINS
Complete our sign up form today, upload the Directors ID and proof of address and get we can get this up and running in 15 minutes

ADDITIONAL SERVICES WE CAN PROVIDE
POSTING HARD COPIES OF YOUR MAIL
If you want mail hard copies of your official mail from companies House and HMRC, for £10 a year we will forward up to 10 mail items to your home or forwarding address. Once the 10 items have been forwarded to you need to add another £10 to your account for the next 10 items.
CHANGE DETAILS AT COMPANIES HOUSE
If you don't have the time, we can also change your registeted office address and or your directors service address at Companies House for £10 each. This will be done via webfiling so we will need you to add your authentication code during sign up.

Why do I need a registered office address?
Every UK limited company formed must legally have a registered office.
Official mail, mostly from Companies House and HMRC, is sent to the registered office.
The details of your registered office is displayed on company stationery.
Its the official address of where your company registers are usually kept for public inspection (unless alternate location is being used).
Prevents you receiving unwanted mail and visitors at home.
Even dormant companies (not trading) need a registered address
I-Support will:
Forward Companies House and HMRC mail via email FREE;
Display your company name in our office/reception;
Hold your company registers (as documents or electronically);
Update the registered office and director address details at Companies House (fee applies);
Provide you with access to your own online account to update company details, download mail scans and renew your services;
Contact you 1 month before renewal, or you can set up automatic renewal if that's easier.
Client Identification and Money Laundering Regulations
This service is for UK based Diretors only, any company with overseas Directors should apply for the International Business package.
We are licenced by HMRC for Anti Money Laundering (AML) Regulations - therefore we need to know who our clients are before we can approve the use of our address and you become our client.
For limited companies we need to know who the Directors of the company are, plus who else are listed as shareholders and beneficial owners (person of significant control PSC) of the company
We need both proof of identity and proof of address for all people listed in the account.
If a person is a Director, Shareholder and PSC - you dont need to provide ID 3 times, you can select the roles that apply and provide the necessary details.
Ensure that you have your ID scanned and ready to upload before starting the application.
Proof of Identity- this is a document with a photograph - such as driving licence or passport
Proof of Address - this can be a utility bill or bank statement that has the name and address and is less than 3 months old
If your company is already incorporated, we will also require a copy of your Certificate of Incorporation (CoI).
Unlike some companies that may allow you to use the address before sending in your ID documents, please note that before we establish a business relationship with you, we will insist on all ID being provided and verified before we approve your application. We therefore suggest that you have all your ID documents ready and scanned before signing up.
Please note that we do not accept applications from certain sectors/Industries, please check our terms and conditions.
Can I also receive my business mail at the Registered Office?
Not with this service.
If you only select the registered office service, it can only be used at Companies House and HMRC.
It should not be used for your customers or banks.
However, we would recommed applying for the business address package this includes the registered office, directors service address and the business address service, costs from £13 a month or £130 a year.

Registered Office Sign Up In 4 Easy Steps
Select the location you wish to use as your registered office address.
Proceed to checkout
Register an account and start your application by providing your company details, you can also add additional services.
Payment Processed - by Direct Debit or Card
Add Directors/PSC and Upload ID. We recommend having all your ID ready before you apply.
Submit for Approval
We carry out online verification checks on everyone’s details in your application.
If all ID checks are OK you are approved.
Registered Office Address
Companies House and HMRC will always write to a companies official address.
The address must be effective, it must be genuine and able to accept mail on behalf of the company. When an address is found to be ineffective Companies House may take action against the company. If a letter is sent to the registered address it should be accepted.
Companies House, HMRC will send notices and reminders which are posted to companies to remind them of their statutory duties. This includes notices to file accounts, annual returns, and to submit tax returns. It is also the address at which legal notices are officially served.
Companies House and HM Revenue & Customs send several notices each year. They are usually reminders, request for payments or notification of a late or non payment.
We would highly recommend you sign up for Companies House e-reminders service.
Please note that we do not forward letters from any other departments, organisations or companies unless you also have our mail forwarding/trading address service
From HMRC
CT41G – Corporation tax new company details (for newly registered companies)
CT600 – Corporation Tax Forms
Reminder to file your corporation tax and payment forms
From Companies House
Notice to file accounts
Notice to file the annual return
Authentication codes for new companies
Occasionally other government notices
Plus Late filing penalty notices, strike off action warnings, letters of advice etc if you do not file documents on time.
We have noticed in the last few years that HMRC are using debt collectors more often to collect any unpaid or overdue amounts.
If you do receive any penalty notices we would recommend dealing with them as quickly as possible.
Please note that it is not our responsibility to remind you of filing deadlines etc, it is a Director’s responsibility, we can not be held responsible for you missing any of your deadlines.
There are a number ways to do this
Manual Filing of a Change of Registered Office Address
Print and complete form AD01 and send by post to Companies House in Cardiff on completion send to Companies House, Crown Way, Cardiff CF14 3UZ.
Complete
• your company name in full,
• your company number,
• the new address, and
• the signature of a company officer.
This should be signed by a company director or secretary.
The postal application to change a registered address is normally accepted within approximately 5 working days. Your address will not be officially changed until it has been entered into the Companies House database.
Please Note - If your company is registered for the PROOF scheme at Companies House, paper documents will be rejected.
Electronic Filing of a Change of Registered Office Address
Companies House is keen to encourage businesses to use Webfiling - which is an electronic filing service.
• Filing online saves you time – as you can file directly from your PC.
• There is less chance of rejections due to in built checks and pre-populated data.
• You receive an automatic email acknowledgement.
If you haven’t already registered for this service, you will be required to complete an online registration.
Once completed, you can complete the AD01 form electronically and is usually all completed within an hour.
Companies House uses the Post Office address database to verify addresses.
To avoid delays please ensure you are using the correct details including full post code on all forms and documents sent for registration.
During your Annual Return
If you use Webfiling, you can also amend your details (registered ofice and director details) when you prepare your annual return.
Your annual return must include:
details of the directors and company secretary, if it has one
what your company does - including its standard industrial classification (SIC) codes
the type of company it is, eg private or public
the registered company address
the ‘single alternative inspection location’ (SAIL) - the address where records are kept if not at the registered address
You may also need to include:
a ‘statement of capital’ if your company has shares
details of shareholders, if required and depending how long since you last reported on them
If you sign up for our services and use webfiling, we will change the registered office address for you for a small fee.
You just need to provide us with your authenication codes and company number and we'll notify you when it's been done, usually within 20 mins.
You run the risk of being removed from the Companies House register and further action being taken against the company or Directors if you ignore their correspondence.
A Dormant Company does not have to display their Company Name at the Registered Office Address.
Any bank statements received will be returned to sender, so please make sure that they are aware of your mailing address.
If you require an address for you customers, suppliers or bank mail you can apply for our separate mail forwarding service, which can also be provided at low costs but a deposit is required to cover postage costs..Re
Ian Mclean
Verified Purchase
Freddie Ireland
Verified Purchase
Tom Ingle
Verified Purchase
We hope that the website contains everything you need to know, but if you are unsure or have a question, please do contact us.
If there is something you wish to discuss please either request a call back or if it is more urgent please do phone us and speak to one of our customer service advisers, who will be able to assist you.
Monday - Friday 9am - 5pm
Local No's:
+44 (0) 1323 48 45 42
+44 (0) 207 06 07 08 2
Alternatively you can click on the live chat facility below.
If you want to leave us a message or have a specific question please complete the form below and we will get back to you as soon as we can.