Virtual Office London - EC1 Address
Private & Confidential Business Address Service
From £15 a month or £150 a year (save 20%)
Use for your customers, suppliers, banks, official mail
Mail Forwarding by scan and post
Quick Online Set Up - usually 10-15 mins

What is a Virtual Office?
A London virtual office address is a real street address used by businesses.
It can be your official office address and/or for general day-to-day business correspondence.
Enables you to work from home and use the address online and keep your home address truly private.
Ideal for New Start Ups, Established & International Business, and those looking to save costs and downsize.
Flexible Mailing Solution - choose to have your London business mail forwarded or scanned and emailed or both.
FREE scan and e-mail of all your mail with scan and post+ options.
This service is for business letters only - no packages/parcels can be accepted.
Sign Up today easily online, have your ID ready to upload so we can make a quick approval decisions in 15 minutes,

Virtual Office Sign Up In 4 Easy Steps
Select a business or personal package, mail forwarding options and the length of the service term - Monthly or Annual.
Proceed to checkout
Register an account and start your application by providing your company and/or personal details, you can also add additional services.
Payment Processed - by Direct Debit or Card
Add Directors/People and Upload ID. We recommend having all your ID ready before you apply. Confirm mail forwarding details.
Submit for Approval
We carry out online verification checks on everyone's details in your application.
If all ID checks are OK you are approved.

UK and Overseas Based Business Owners
UK BASED BUSINESS OWNERS
If all your business owners live in the UK you can apply for our business address today.
All your mail can be scanned and/or posted,
quick online signup in less than 15 mins.
ID is required for all business owners. We require proof of identity and also a seperate proof of address.
From £15 per month or £150 a year (save 20%)
OVERSEAS BASED BUSINESS OWNERS
If any of your business owners live outside the UK
you can apply for the INTERNATIONAL BUSINESS SERVICE
All your mail can be posted and scanned to you directly to your overseas address.
ID will need to be certified/notarised for all business owners living outside UK.
From £17 per month or £170 a year (save 20%)
HOW DO WE FORWARD YOUR BUSINESS MAIL

Scan Only
Scan only option applies to UK based owner companies only
Mail received at the virtual office in London, is scanned and uploaded into your personal online account
There are no costs to you - it is included in the monthly or annual fee
There are some restrictions - please check the terms and conditions so you are aware.
If you have also requested it to be emailed - we can email it to 2 seperate email addresses - in pdf format.
From the dashboard you can download it, then print it, or you can also choose to delete it.
It will be held electronically for 6 months if you have an active account with us, after 6 months it will automatically be deleted.
If you cancel the service, any mail held in your dashboard will be deleted due to data protection.

Post Only
If you want your mail posted, we ask you to provide us with a mail forwarding address - usually this is your home address.
Proof of address is required for any address used as a forwarding address.
We are really flexible with how your mail can be posted - you get to choose if you want it daily, weekly or monthly.
You can also choose to have it sent by 1st or 2nd class. Overseas customers' mail is sent via airmail.
If you decide to change your mind during your time with us, you can notify us via the online dashboard.
We request an initial £20 deposit that will enable us to forward your post - we charge the deposit account the cost of Royal Mail stamp.
This usually lasts a year but if you have frequent mail and larger heavier items this deposit may be depleted quicker and you will be notified to top up your deposit account. This is easily done in your online dashboard.
If we receive returned mail from the mail forwarding address on file, we will hold all mail until a new forwarding address and ID is provided.
If you cancel the London virtual office service, any mail received after your renewal date will be returned to sender.

Post+
The POST+ service combines the scan only and post only service (as described above).
You will receive a copy of the mail via upload and directly into your email inbox.
You can at that point ask us to shred the item if you are happy just to receive an electronic copy.
If you want it forwarded you can have it sent as frequently and by whatever class you choose.
The cost of scanning your mail is included in the monthly or annual price, however we will ask for an initial £20 mailing deposit upon sign up.
The deposit may be to be topped up via the online dashboard if it the total gets below £5.
Upon cancelling the virtual office any scans and mail held in the online account or at our offices will be deleted or returned to sender.
FORWARDING YOUR MAIL BY POST
YOU
- provide us with an initial £20 deposit, so we can forward your mail by post.
- decide how often you want your mail, every few days, weekly or monthly.
- decide how it's sent 1st or 2nd class
No Packages can be received at our London Address.
WE
- put your post into an envelope rather than redirecting your mail.
- charge you the Royal Mail stamp price.
- are unable to scan your mail with this service, please choose the POST+ option if you want your mail scanned and posted.
We can only accept small packages at our Sussex Address

Why use a Virtual Office?
Prestigious business address
A virtual office in London offers a prestigious business address for your website and company stationery without the high costs of London rents and overheads. This means no rent, rates, telephone lines, or utility bills to worry about. You can secure a London business address for as little as £12 a month.
Home Based Clients
Many of our home based clients run their businesses from home but do not wish to provide their home address to clients and suppliers on invoices or be publically available on websites.
Test the Market
International based and equally UK based business may want to open a London office to market to the UK or test their services/products. Before committing to renting offices, using a virtual office will reduce the risks and financial costs
Ltd Company
- Limited companies are legally required to register their company at Companies House. They maintain a register of every limited company in the UK.
Private & Confidential
- A company uses our business address, safe in the knowledge that their personal and private details are private and confidential. We are licenced by HMRC and London Trading Standards, plus registered with the ICO to ensure that you can have confidence in our services
Directors Service Address
- Company Directors can apply to use the address, rather than have to declare their personal residential address on the publically available company registers. Directors can only use the address for the one company; they can not use it for any other companies of which they may be directors.
One Address for All Mail
- A limited company can also choose to use the virtual address for their customers and suppliers and with banks, so that they have one address for all their business mail.
Official Mail Address
- By registering the address at Companies House and HMRC, your official mail arrives at the London address. Mail is forwarded to you by email.
Address for Marketing
- Sole traders can also apply for our business address services, for use as a contact address on websites and stationery.
OK, so we are transparent about the use of our address, here's want you can't do with the address.
NO large packages
- We are unable to sign for large packages or trade deliveries and parcels, all mail sent to the virtual address should be normal general mail.
Perishable Items
- We do not accept any package containing dangerous, live or perishable items, plus anything we consider to be unreasonable or unlawful.
Mailing Address Only
- Our London virtual office, is for administrative purposes only, and provides you with a business mailing address only.
No Mail Collection
- It is unsuitable for holding meetings or as a venue to meet your clients. You cannot collect your mail from our London address.
NO VAT Registration
- The address can not be used to register for VAT - as this is not where your invoices/financial paperwork is kept. The VAT address is where HMRC will turn up to if they want to inspect your company.
No Car V5s or licences
- The address can not be used for car registations or driving licences, where we are likely to receive traffic enforcement fines. These will be returned to sender.
Finally - GOOGLE MAPS - there are many reasons why you shouldn't use our address for google - the main one is that it is against Googles Terms and Conditions - they allow the use of the address for service areas but the address should not be displayed. Google only wants addresses that your customers can visit, to show up in their search results. Equally, you don't want your customers turning up only to be disappointed that you are not there.

DO YOU NEED ID TO OPEN A VIRTUAL OFFICE ADDRESS?
Identification Required
I-Support is registered and licenced by HMRC and registered with the appropriate Local London Authority in order to provide mailing addresses.
As part of our licence and Anti-Money Laundering requirements, we are required to know who our clients are, what they are using the address for and where the mail is to be forwarded.
This means that clients will need to provide details of company directors and beneficial owners.
We ask that all business owners provide proof of their identity (driving licence or passport) and proof of their current address (utility bill or bank statement - not more than 3 months old).
UK based clients ID are electronically checked, but, if we are unable to confirm your identity, you are required to provide certified copies.
Non-UK clients need to provide certified/notarised ID, as we are unable to electronically verify your documents and details.
Identity Verification
If registered at Companies House, a limited company needs to provide a copy of their certificate of incorporation.
Once we have all the necessary ID, for UK applicants, we carry out online verification checks, which check a number of data sources to confirm your name and the address that has been given, to ensure there is a link.
Once we have verified the ID we can approve your application to use the address.
Please note, that we are required to provide your ID to Police, trading standards etc. if they are investigating your company.
We do not give out your details to any third parties for marketing purposes.
If you have all your ID ready before you start, you can upload it whilst completing the application form, this will ensure that we can quickly deal with your application.
Please note that we can not approve your application until we have the correct ID.
Virtual Office
Depending on which service you select you can use the address for official government mail or for your customers and suppliers, and on your company stationery, including websites, emails and invoices.
We can also provide you with a virtual telephone number which can either match your office address location, a national telephone number (0800, 0845 etc.) or any other local number you may want.
Proof of address - a utility bill or bank statement, which is less than 3 months old.
UK based clients ID are electronically checked. If we are unable to confirm your identity, you are required to provide certified copies. Non UK clients need to provide certified/notarised ID. Certified/Notarised copies are signed by a professional person or authority.
Companies House and HMRC have no preference as to where your company is based. They are only concerned that the address is real and can send official communication to you.
Many companies seek central London addresses, for which you will pay a higher price as the operating costs are higher.
Where you choose to locate your registered office is purely down to whether or not your customers/clients etc. would prefer and the image you are trying to portray. If you trade online, many customers do not care where you are based - as long as the price is right and they will get their goods on time.. Our clients offering services, i.e. consultancy type work may prefer a London address to attract customers.
You should be aware that some mail forwarding providers are using other mail forwarding companies addresses, and will add on an additional charge to effectively arrange this for you.
There is nothing wrong with this, if it saves you time, but remember if there is a problem you really want to be able to speak to someone at the address and you may find it more cost effective to locate the actual address owner and use them directly.
If you are using the address for a registered office, the company should be licenced by HMRC to offer these services.
Scan - all your mail is received an electronically scanned and either uploaded to your account or emailed direct into your inbox - you can choose up to 2 email addresses. The costs of the scans is included in your monthly or annual fee - however, we do operate a fair use policy, so we will provide up to 20 scans per month. We may ask for additional fees if we are scanning excessive mail amount. We will shred any mail if you have this service - if you require the hard copies please select the Post+ option.
Post - your mail can be put into an envelope and forwarded direct to your chosen forwarding address. We can send this daily, weekly, or monthly - first or second class - the choice really is yours. We request a mailing deposit so that we can forward your mail. If your forwarding deposit is running low we will contact you to request a top up.
Post+ - this is a combination of scanning your mail and then posting this onto you as described above. You can decide via your online dashboard if you want us to shred the mail.
You should notify us by logging into your online I-Support account and changing your address within your profile. This will notify us that your forwarding address has been changed.
We will also require you to upload a scan of your change of address proof – this could be a bank statement, utility bill, council tax demand which clearly shows your name and new address.
Please contact us if you have any questions via live chat, phone or Contact Us page.
If you choose not to pay via mandate, we will contact you 1 month before the renewal date to check if you still require our services and you can renew easily via your own online dashboard.
We contact you via email so please ensure that your contact details are up to date, especially if you change email addresses.
Sometimes our emails end up in junk/spam folders, please make sure that, if you can, white list our emails in your email server.
Our staff can answer your enquiries via the phone lines or live chat during the day, Monday to Friday. The business does operate 7 days a week and can answer any email enquiries at any time, but obviously, this can take longer after 5pm or during weekends.
We manage all the office locations and we do not have any partnership or referral scheme operating with any other provider.
We do this to ensure that if there are any issues can be resolved straight away, rather than be a go between with our customers and other providers.
We have a team of client advisers that can provide you with the information you require.
For companies that are already incorporated we can assist you with changing you details at Companies House.
Open Monday to Friday 9am - 5pm. Contact us via Live Chat or the contact us page on this website.
Outside office hours, we are always available via email or the contact us page.
We aim to reply to all enquiries straight away during the day and within the hour after hours. If it is during the night, we will get back to you the following morning.
Freddie Ireland
Verified Purchase
Julie Westmore
Verified Purchase
Tom Ingle
Verified Purchase
We hope that the website contains everything you need to know, but if you are unsure or have a question, please do contact us.
CONTACT US
If there is something you wish to discuss please either request a call back or if it is more urgent please do phone us and speak to one of our customer service advisers, who will be able to assist you.
Monday - Friday 9am - 5pm
Local No's:
+44 (0) 1323 484542
+44 (0) 207 060 7082
Alternatively you can click on the live chat facility below.
If you want to leave us a message or have a specific question please complete the form below and we will get back to you as soon as we can.